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  • Should I buy your ebooks or sign up for your app ShapeAble?
    Whether you will appreciate using a workout program, following recipes or self-development guides from an ebook or an app will depend on your personal preferences. I offer more training programs as well as recipes on my app but if you would like one simple printable guide to follow, the ebook may possibly be the best solution for you.
  • What file format are the ebooks?
    The ebooks are PDF files. If you purchase an ebook bundle you will receive a ZIP-file which include the multiple PDF-files. All ebook documents are printable.
  • Is ShapeAble app available for Android?
    Unfortunately the ShapeAble app is currently only from the Apple App Store.
  • Can I get a refund?
    As per our terms and conditions we do not offer refunds. Shapeable and the ebooks found on this page is a digital product and as soon as you subscribe or purchase you have access to all the content so refunds cannot be issued unless under exceptional circumstances. If you're no longer interested in using the app, we would recommend cancelling your subscription to avoid any further charges. If it is not cancelled earlier on, a subscription will automatically renew within 24 hours before the end of the current subscription period. Your account will be charged for renewal within 24 hours before the end of the current subscription period.
  • How do I cancel my subscription to ShapeAble?
    You can only unsubscribe from ShapeAble on the platform that you previously used to purchase your app subscription: our website or the App Store.
  • I purchased an ebook but I can not find it in my email inbox.
    When purchasing an ebook you will receive 2 emails. The second email “Thanks for shopping with us” will include the link to download the ebook. Make sure to check your spam/junk folder in case it gets placed there.
  • I can not download the ebook that I purchased.
    Some phones are not able to download the ebook file. If this happens to you, downloading the file from a computer will allow you to download your purchased ebook.
  • Can I exchange / return my digital order (e.g. workout guide)?
    As digital content is instantly delivered to you when your order is placed, we cannot exchange or refund digital products. This is according to our terms and conditions.
  • How do I sign up for a free trial on ShapeAble?
    You can sign up for the app ShapeAble on our website (clickable link) or the App Store (clickable link). Unless you cancel your subscription prior to the end of the free-trial period, the full amount payable for the subscription package will be debited from your account at the end of the free-trial.
  • Is there a free trial period for ShapeAble?
    When Signing up to ShapeAble you will get a 7-day free trial. The full amount payable for the subscription package will be debited from your account at the end of the free-trial period, unless you have previously cancelled your subscription.
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